Privacy Policy

Introduction

Welcome to StackIQ ("StackIQ," "we," "our," or "us").

StackIQ is an AI-powered supplement intelligence and optimization platform that helps users track, analyze, and refine their supplement routines, wellness patterns, and related health goals.

This Privacy Policy explains how we collect, use, disclose, process, store, and safeguard information when you use the StackIQ mobile application, the StackIQ website, and any related services, features, communications, or support channels.

By using StackIQ, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use StackIQ.

Information we collect

StackIQ collects information that you choose to provide, information generated through your use of the app, limited technical information needed to operate the service, and information from third-party services that you choose to connect or authorize.

Information you provide directly

When you use StackIQ, you may provide information that you choose to enter into the app, including:

• Email address, account credentials, and account-related information
• StackIQ profile information
• Health goals
• Preferences and onboarding responses
• Prescription medication information
• Supplement lists and supplement stack details
• Supplement names, brands, ingredients, forms, serving sizes, dosages, timing, frequency, and usage history
• Barcode scan data, supplement label scan data, and OCR text extracted from images you choose to scan or upload
• Wellness check-in data
• Notes and other user-entered information
• Messages submitted through AI chat features
• Support requests and communications with us

Prescription medication information may include medication names, dosage, timing, frequency, and notes that you choose to enter.

Wellness check-in data may include sleep, energy, mood, focus, stress, symptoms, side effects, soreness, digestion, adherence, and other check-in responses that you choose to provide.

We collect information that you provide directly, information you scan or upload in the app, information generated through your use of StackIQ features, and limited technical information needed to operate, secure, troubleshoot, and improve the service.

Health, supplement, and medication-related data

StackIQ may process user-entered health goals, prescription medication information, wellness data, supplement usage details, supplement product information, and related insights.

This may include:

• Supplement names and forms
• Supplement brands and product details
• Ingredients and supplement facts
• Dosage information
• Timing and frequency information
• Supplement usage history
• User notes
• Prescription medication names and related medication details entered by the user
• Self-reported wellness ratings
• Symptoms, side effects, adherence, and other check-in responses
• AI-generated supplement analysis and insights

StackIQ uses this information to provide supplement tracking, personalized insights, AI-powered analysis, timing suggestions, safety-related checks, wellness trend analysis, and other app functionality.

StackIQ does not replace professional medical advice. Always consult a qualified healthcare professional before starting, stopping, or changing any prescription medication, supplement, diet, or wellness routine.

Automatically collected information

When you use StackIQ, we may automatically collect limited technical and usage information, such as:

• Device type
• Operating system
• App version
• General app activity and feature usage
• Session activity within the app
• Anonymous or pseudonymous usage metrics
• Crash logs
• Error logs
• Performance diagnostics
• General geographic region, such as country or region, if available from technical data

We do not collect precise location data unless you explicitly enable a feature that requires it and provide permission.

Subscription and purchase information

If you purchase a StackIQ subscription, subscription and purchase information may be processed by Apple and our subscription management provider, such as RevenueCat.

This may include:

• Subscription status
• Product identifier
• Purchase history
• Renewal status
• Entitlement status
• App user identifier used to manage subscription access

StackIQ does not collect or store your full payment card number. Payments are processed through Apple's App Store payment system.

Third-party integrations

If you choose to connect third-party services, such as wearable platforms, health data providers, or other integrations, StackIQ may access data that you explicitly authorize.

This may include wellness-related metrics such as sleep, activity, heart rate, recovery, or other health and fitness data, depending on the permissions you grant and the third-party service connected.

We only access data that you authorize. You may revoke permissions through the third-party provider's settings, device settings, or StackIQ settings where available.

How we use your information

We use your information to provide, operate, maintain, personalize, secure, and improve StackIQ.

This includes using information to:

• Create and manage your account
• Provide supplement tracking and stack organization
• Generate AI-powered supplement analysis
• Generate AI chat responses
• Provide supplement timing suggestions
• Provide safety-related supplement checks
• Analyze supplement usage and wellness check-in patterns
• Personalize insights and recommendations
• Display trends, summaries, and user-facing analytics
• Process subscription status and unlock paid features
• Respond to support requests
• Troubleshoot bugs and technical issues
• Improve app performance and user experience
• Prevent fraud, abuse, misuse, and security threats
• Comply with legal obligations
• Enforce our Terms of Service

We do not sell your personal information.

We do not use your personal information for third-party advertising.

AI processing and third-party AI providers

StackIQ includes optional AI-powered features, including AI Chat, stack analysis, supplement insights, supplement scoring assistance, timing suggestions, and safety-related supplement checks.

When you enable or use AI features, StackIQ may send selected user-entered information to StackIQ's secure backend and to our third-party AI provider, OpenAI, LLC, to generate AI-powered responses.

The information sent for AI processing may include:

• StackIQ profile information you choose to enter
• Health goals
• Preferences and onboarding responses
• Prescription medication information you choose to enter
• Supplement usage data
• Supplement names, brands, ingredients, dosages, timing, frequency, and notes
• Barcode scan data, supplement label scan data, and OCR text
• Wellness check-in data
• Sleep, energy, mood, focus, stress, symptoms, side effects, adherence, and other check-in responses
• AI chat messages
• Other information you choose to submit to AI features

StackIQ uses this information only to provide app functionality, generate AI-powered responses, personalize supplement analysis, provide timing and safety-related insights, troubleshoot errors, maintain security, and improve the user experience.

StackIQ does not sell personal data. StackIQ does not use personal data for third-party advertising.

Your AI data sharing choices

AI-powered features are optional.

Before StackIQ sends user-entered information to a third-party AI provider, the app asks for your permission through an in-app AI Data Sharing Consent prompt.

If you do not consent, AI features that require third-party AI processing will not be available, and StackIQ will not send your user-entered information to the third-party AI provider for those features.

You may change your AI data sharing choice in the app's Settings where available.

You may also contact us at support@getstackiq.com with privacy-related requests.

Third-party service providers

We may share information with trusted third-party service providers that help us operate StackIQ.

These providers may support services such as:

• Cloud hosting
• Database storage
• Authentication
• App infrastructure
• AI processing
• Subscription management
• Analytics
• Crash reporting
• Error logging
• Customer support
• Security and abuse prevention

Third-party service providers may process information only as needed to provide services to StackIQ and are required to protect user information with the same or equal level of protection described in this Privacy Policy and required by applicable law and App Store Review Guidelines.

Third-party service providers used by StackIQ may include:

• OpenAI, LLC — optional AI-powered analysis and AI chat responses
• Supabase — authentication, database, backend storage, and related infrastructure
• Cloudflare — secure API routing, infrastructure, and backend worker services
• RevenueCat — subscription management and entitlement status
• Apple — App Store purchases, subscriptions, and related platform services

We may update this list from time to time as our service providers change.

Sharing of information

We may share information in the following circumstances:

With your consent

We may share information when you give us permission, including when you enable AI-powered features or authorize third-party integrations.

With service providers

We may share information with trusted third-party service providers that help us operate StackIQ, as described above.

For optional AI features, StackIQ may share selected user-entered information with OpenAI, LLC to generate AI-powered responses. This may include StackIQ profile information, health goals, prescription medication information, supplement usage data, wellness check-in data, scan/OCR text, notes, and AI chat messages.

For legal and safety reasons

We may disclose information if required by law, subpoena, legal process, court order, government request, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Enforce our Terms of Service
• Protect the rights, safety, and security of StackIQ
• Protect the rights, safety, and security of our users or others
• Detect, prevent, or address fraud, abuse, misuse, or security issues

Business transfers

If StackIQ is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, user information may be transferred as part of that transaction.

No sale of personal data

We do not sell personal data to advertisers, data brokers, or third parties.

Data storage and security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

Security measures may include:

• Encrypted data transmission using HTTPS/TLS
• Secure cloud infrastructure
• Access controls
• Authentication safeguards
• Database-level protections
• Logging and monitoring for security and abuse prevention
• Internal access restrictions

While we take reasonable steps to protect your information, no system can guarantee absolute security. You use StackIQ at your own risk.

Data retention

We retain personal information only as long as necessary to provide StackIQ services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business purposes.

Retention periods may vary depending on the type of data, the purpose for which it is used, and legal or operational requirements.

You may request deletion of your account and associated data by contacting us at support@getstackiq.com.

Some information may be retained for a limited period if necessary for legal compliance, fraud prevention, dispute resolution, security, backup, or legitimate business purposes.

Account deletion and data requests

You may request that we delete your account and associated personal information.

To request account deletion or submit a privacy-related request, contact us at:

support@getstackiq.com

Depending on your location, you may have rights to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing
• Request a copy of your personal information
• Withdraw consent where processing is based on consent

We may need to verify your identity before completing certain requests.

Children's privacy

StackIQ is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

International users

StackIQ is operated from the United States.

If you access StackIQ from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where we or our service providers operate.

Data protection laws in these jurisdictions may differ from those in your country or region.

By using StackIQ, you understand that your information may be transferred to and processed in the United States and other jurisdictions.

California privacy rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to:

• Know what categories of personal information we collect
• Know the purposes for which personal information is collected and used
• Know what categories of third parties receive personal information
• Request access to personal information
• Request correction of inaccurate personal information
• Request deletion of personal information
• Opt out of the sale or sharing of personal information, where applicable
• Limit the use of sensitive personal information, where applicable
• Not be discriminated against for exercising privacy rights

StackIQ does not sell personal information.

StackIQ does not share personal information for cross-context behavioral advertising.

To exercise California privacy rights, contact us at support@getstackiq.com.

Sensitive personal information

Some information you choose to enter into StackIQ may be considered sensitive personal information under certain privacy laws.

This may include health goals, prescription medication information, supplement usage information, wellness check-in data, symptoms, side effects, and related health or wellness information.

StackIQ uses sensitive personal information only as needed to provide app functionality, AI-powered features you choose to use, supplement analysis, wellness insights, safety-related checks, customer support, security, and legal compliance.

We do not use sensitive personal information to infer characteristics for advertising purposes.

We do not sell sensitive personal information.

App Store privacy disclosures

StackIQ provides privacy information to Apple through App Store Connect.

These disclosures are intended to summarize certain data collection and use practices in a standardized format. This Privacy Policy provides a more detailed explanation of our data practices.

If there is a conflict between the App Store privacy summary and this Privacy Policy, please contact us so we can review and correct the information as appropriate.

Medical disclaimer

AI-generated content and app-generated insights may be inaccurate, incomplete, outdated, or unsuitable for your individual circumstances.

Always consult a qualified healthcare professional before starting, stopping, or changing any prescription medication, supplement, diet, exercise program, or wellness routine.

In a medical emergency, contact emergency services immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we update this Privacy Policy, we will revise the "Last Updated" date above. Material changes may also be communicated through the app, website, email, or other appropriate means.

Your continued use of StackIQ after an updated Privacy Policy becomes effective means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, contact us at:

StackIQ
Email: support@getstackiq.com
Website: getstackiq.com