Privacy Policy

Introduction

Welcome to StackIQ (“StackIQ,” “we,” “our,” or “us”).

StackIQ is an AI-powered supplement intelligence and optimization platform that helps users analyze, track, and refine their supplement protocols.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the StackIQ mobile application, the StackIQ website (getstackiq.com), and any related services, features, or communications.

By using StackIQ, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Directly

When you use StackIQ, you may provide your email address, account credentials, supplement lists and stack details, supplement scan data, dosage and timing preferences, wellness check-in data such as sleep, mood, energy, and clarity ratings, messages submitted through AI chat features, and support inquiries.

We collect only the information necessary to operate and improve the service.

Health and Supplement-Related Data

StackIQ may process user-entered wellness data, supplement usage details, and related insights. This may include supplement names and forms, dosage information, timing data, self-reported wellness ratings, and AI-generated supplement analysis.

StackIQ is not a medical provider and does not provide medical advice. The information collected is used strictly to generate analytics and user-facing insights.

Automatically Collected Information

When you use StackIQ, we may automatically collect device type, operating system, app version, anonymous usage metrics, crash logs, general geographic region (non-precise), and session activity within the app.

We do not collect precise location data unless explicitly enabled.

Third-Party Integrations

If you choose to connect third-party services such as wearable platforms or health data providers, we may access data you explicitly authorize. This may include sleep metrics, activity data, heart rate trends, and other wellness-related metrics.

We only access data that you grant permission to share. You may revoke permissions at any time through the third-party provider’s settings.

How We Use Your Information

We use your information to provide and maintain StackIQ services, generate AI-powered supplement analysis, improve product functionality and performance, personalize insights and recommendations, respond to support requests, communicate important service updates, and prevent fraud, abuse, and security threats.

We do not sell your personal information.

AI Processing

StackIQ uses artificial intelligence systems to analyze supplement data and generate insights.

When you use AI features, your inputs may be processed by third-party AI service providers. We use commercially reasonable safeguards to protect your data. AI outputs are generated automatically and may not always be accurate.

You should not rely on AI-generated insights as medical advice.

Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Security measures may include encrypted data transmission using HTTPS/TLS, secure cloud infrastructure, access controls and authentication safeguards, and database-level protections.

While we take reasonable steps to protect your information, no system can guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account and associated data at any time by contacting us at support@getstackiq.com.

Sharing of Information

We may share information with trusted third-party vendors who help us operate StackIQ, such as hosting providers, analytics providers, and AI providers. These vendors are contractually obligated to protect your information.

We may disclose information if required by law, subpoena, or legal process.

If StackIQ is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

We do not sell personal data to advertisers or data brokers.

Your Rights

Depending on your location, you may have rights to access your personal data, correct inaccurate information, request deletion, request restriction of processing, object to certain processing, and receive a copy of your data.

To exercise your rights, contact support@getstackiq.com.

Children’s Privacy

StackIQ is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it.

International Users

If you access StackIQ from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

By using StackIQ, you consent to such transfers.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data is collected, the right to request deletion, and the right to opt out of the sale of personal information.

StackIQ does not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the Last Updated date will change. Material changes may be communicated through the app or website.

Continued use of StackIQ after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, contact:

StackIQ
Email: support@getstackiq.com
Website: https://getstackiq.com